Your product is covered by a warranty that addresses manufacturing flaws in the materials and workmanship. Our guarantee does not cover repairs brought on by carrier damage, product abuse or neglect, regular wear and use, or repairs made after the warranty has expired.
Your product must be examined by our Authorised Repair Centre for warranty repair evaluation. Please be aware that you are responsible for paying any shipping fees to the repair facility.
The final decision about the product’s status will be made by the Authorised Repair Centre, with any of the following results being possible:
If the item can be fixed and is still under warranty, Omron Bags will pay to fix it and send it back to you.